Q: How long does it take to process my order?
A: Orders are typically processed and dispatched within 2 business days, unless otherwise stated on the product page.
Q: Which shipping carriers do you use?
A: We ship Australia-wide using trusted express courier services, including:
Q: How long does shipping take?
A: Express shipping typically takes 2–6 business days, depending on your location.
Q: Do you ship to PO Boxes?
A: No. Due to the size and nature of our products, we do not ship to PO Boxes. Please provide a residential or business address at checkout.
Q: What is your return policy?
A: We offer a 30-day money-back guarantee. Please note that shipping costs are non-refundable, and the customer is responsible for return postage unless the item is faulty or sent in error.
Q: Do your products come with a warranty?
A: Yes. All products are backed by a 12-month replacement warranty covering manufacturing defects under normal use.
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